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Forever 21 was founded in 1984 by current CEO Do Won Chang and his wife Jin Sook Chang.The store was originally called Fashion 21 and targeted middle aged women. I, her mother, attempted to rectify the situation by first calling the store.We truly understand the importance of wanting to get the best price and save when we can.Regrettably, as a company policy we don’t offer price adjustments on our merchandise. My reply: Thank you kindly for your reply, I will have my daughter refuse the delivery and have it return to you.
Reply ORDER NUMBER 70782210; my package never was received. I was told on the phone that even if my package was stolen forever 21 will not send me a new one I will have to repay the 200 dollars to get a new order.The company had annual revenue in 2015 of .4 billion. She attempted to pay for her items with a gift card. The other gift card I counldn’t produce as it was a birthday gift my daughter received from a friend back home in Arizona. One of the gift cards, the one I had the receipt for, he was able to issue a new one. That’s when the attitude and dismissive behavior began.Tagged as: forever 21 corporate address, forever 21 corporate headquarters, forever 21 corporate office, forever 21 corporate office email address, forever 21 corporate office fax, forever 21 corporate office phone number, forever 21 customer complaint desk, forever 21 customer complaints, forever 21 headquarters, forever 21 main office My daughter shopped in store #1058, Queens Center, on December 29,2017 at pm. The cashier told her the gift card did not have sufficient funds. He started to question my daughter’s story and how many gift cards she had.In order for her to receive the 10% off she will need to refuse order and replace order.That is ridiculous that you cannot issue her credit of $ 16.41.